Newsletter regulations
MOODNOOK.COM ONLINE STORE NEWSLETTER REGULATIONS
- General provisions, contact with the Seller
- These newsletter regulations (" Newsletter Terms and Conditions ”) defines the terms and conditions of the provision by the Seller (“ Seller ”) – the owner of the online store moodnook.com (" Store ”) – so-called services newsletter.
- Newsletter is a periodic electronic message sent by the Seller to the e-mail address e-mail address of the person who has given the relevant marketing consent (" Subscriber "). These messages contain, in particular, commercial information regarding the Store and the Seller. These messages may also contain other content related to the Seller's activity, the Store's industry, or educational content that, in the Seller's opinion, may be interesting and useful for customers or potential customers of the Store (" newsletter ”).
- These Newsletter Regulations constitute the regulations of the electronic service within the meaning of the Act on the provision of services by electronic means. The Newsletter service is an additional and ancillary service in relation to the Seller's main activity, i.e. offering customers the opportunity to purchase Goods. The Newsletter service is free of charge.
- The Newsletter Regulations supplement the Store Regulations. To the extent not regulated in the Newsletter Regulations, the provisions of the Store Regulations shall apply to this service.
- The Seller's contact details in matters relating to the Newsletter service are the same as in the case of the Store
Równa 19d, 80-067 Gdansk
email address: [email protected]
phone: +48 732 145 806
- Technical requirements and functionalities of the Newsletter service
- In order to use the Newsletter service it is necessary to have:
- a computer or other device with software that enables the receipt of e-mail messages,
- active email address,
- access to the Internet.
- By using the Newsletter, the Subscriber may receive e-mail messages from the Seller containing, among others:
- information about new products and promotions in the Store,
- discount codes and/or information about other special benefits for Newsletter subscribers,
- other content related to the activities of the Store and the Seller, the Store’s industry, or educational content that, in the Seller’s opinion, may be interesting and useful for customers or potential customers of the Store.
- The Seller does not guarantee or declare a specific frequency of sending the Newsletter. The Seller decides on the time of shipment as well as the content of commercial information contained in the Newsletter.
- In order to use the Newsletter service it is necessary to have:
- Newsletter service agreement, withdrawal from the agreement, cancellation of the Newsletter
- The Newsletter service agreement may be concluded:
- when a person visiting the Store fills out an appropriate form on the Store’s website, providing their e-mail address to which they wish to receive commercial information,
- when placing an order in the Store – when the customer in the Store's shopping cart consents to receiving commercial information by checking the appropriate selection box (so-called checkbox).
- The seller can - as an incentive to subscribe to the Newsletter - offer potential Subscribers a bonus (gift, so-called lead magnet) in the form of a discount code, digital content (e.g. free e-book) or other benefit for the Subscriber related to the store's activity (e.g. one-time free delivery of Goods) ("Bonus"). Information about the Bonus granted in connection with the Newsletter subscription is then available on the Store's website.
- The Bonus is delivered to the Subscriber to the e-mail address provided upon subscription, immediately after concluding the Newsletter service agreement. The Bonus is made available in an appropriate digital form (e.g. discount code, i.e. a code to be entered in the appropriate field of the Store's basket in order to receive free delivery).
- The agreement for the provision of the electronic Newsletter service is concluded for an indefinite period. The subscriber may unsubscribe from the Newsletter at any time without giving any reason. To do this, you must:
- click on the appropriate link contained in each message sent as part of the Newsletter or
- contact the Seller electronically.
- The Customer also has the statutory right to withdraw from the contract for the provision of the Newsletter service within 14 days of its conclusion.
- The Seller may discontinue providing the Newsletter service at any time, of which all Subscribers will be notified.
- If the Subscriber does not open messages sent by the Seller as part of the Newsletter for longer than 3 years, the Seller (after additional notice) shall cease providing the Newsletter service to that Subscriber.
- The Newsletter service agreement may be concluded:
- Complaints
- The Seller is liable to consumers and Entrepreneurs for the compliance of the Newsletter service with the contract in accordance with the provisions of the Consumer Rights Act. The Seller is liable to other customers under the principles set out in the Civil Code.
- Complaints regarding the Newsletter service may be submitted to the Seller in accordance with the procedure set out in point X. Store Regulations.
- In the event of dissatisfaction with the manner in which the complaint is handled by the Seller, it is also possible to use out-of-court methods of complaint handling and claim settlement, in accordance with the procedure described in points X. 6-7 Store Regulations .
- Personal data
- Full information on the processing of personal data of the Store's customers, including for the purposes of providing the Newsletter service, can be found at Privacy Policy .
- Changes to the Newsletter Regulations
- The Seller may make changes to these Newsletter Regulations under the terms specified in point XI. 3 of the Store Regulations. If the Subscriber does not accept the new wording of the Newsletter Regulations, he or she may terminate the agreement for the provision of the Newsletter service with a 14-day notice period (by contacting the Seller electronically) or with immediate effect (in the manner indicated in point III.3. Newsletter Regulations).
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