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Account regulations

MOODNOOK.COM ONLINE STORE ACCOUNT REGULATIONS

  1. General provisions, contact with the Seller
    1. These account terms and conditions (" Account Terms and Conditions ”) defines the terms and conditions of use of the customer account (“ Account ”) in the online store Moodnook.com. (" Store ”).
    2. These Account Regulations constitute the regulations of the electronic service within the meaning of the Act on the provision of services by electronic means. The Account Service is an additional and ancillary service in relation to the Seller's main activity, i.e. offering customers the opportunity to purchase Goods. The Account management service is free of charge.
    3. The Account Terms and Conditions are a supplement to the Store Terms and Conditions. To the extent not regulated in the Account Regulations, the provisions of the Store Regulations shall apply to this service.
    4. The Seller’s contact details in matters relating to the Account service are the same as for the Store:
      Równa 19d, 80-067 Gdansk
      email address: [email protected]
      phone: +48 732 145 806
  2. Technical requirements and functionalities of the Account service
    1. The technical requirements for using the Account service are the same as for using the Store and are indicated in point II.1. Store Regulations .
    2. By using the Account, the Store customer has the option to:
      1. save and store your personal data (including the delivery address) in your Account, which allows you to make subsequent purchases in the Store without having to fill out the address form again,
      2. insight into your order history,
    3. insight into the status of your order.
  3. Agreement for the provision of the Account service, withdrawal from the agreement, resignation from the Account
    1. Creating an Account by the customer is tantamount to concluding an agreement for the provision of electronic services for an indefinite period. The Customer may resign from having an Account at any time without giving any reason. For this purpose, please contact the Seller electronically at the following address: [email protected]
    2. The Customer also has the statutory right to withdraw from the contract for the provision of the Account management service within 14 days of its conclusion.
  4. Complaints
    1. The Seller is liable to consumers and Entrepreneurs for the compliance of the Account service with the contract in accordance with the provisions of the Consumer Rights Act. The Seller is liable to other customers under the principles set out in the Civil Code.
    2. Complaints regarding the Account service may be submitted to the Seller in accordance with the procedure set out in point X. Store Regulations .
    3. In the event of dissatisfaction with the manner in which the complaint is handled by the Seller, it is also possible to use out-of-court methods of complaint handling and claim settlement, in accordance with the procedure described in points X. 6-7 Store Regulations.
  5. Personal data
    1. Full information on the processing of personal data of the Store's customers, including for the purposes of maintaining the Account, can be found at Privacy Policy .
  6. Changes to Account Terms and Conditions
    1. The Seller may make changes to these Account Regulations under the terms specified in point XI. 3 Store Regulations . If the customer does not accept the new wording of the Account Regulations, he or she may terminate the agreement for the provision of the Account service (by contacting the Seller electronically) with a notice period of 14 days.
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